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Finding Help and Contacting Support
Finding Help and Contacting Support

We would love to help answer your questions. Learn how to contact us.

Updated over a week ago

We have a dedicated team ready to advise you about using AgriWebb on your farm and answer any questions. Visit our contact us page for your local phone number.


Help Centre

We have even created a comprehensive Help Centre where you can learn more about AgriWebb and its features. The Help Centre has hundreds of helpful articles explaining some of our most frequently asked questions and step-by-step instructions for absolutely everything within AgriWebb.

Help Centre on the Mobile App

From the Menu tab, Support and press the Help Centre button

help centre icon

Help Centre on the Web App

Click the Get Help button and select Help Centre from the list.

get help button


AgriWebb Academy

The AgriWebb Academy consists of a series of online courses containing short courses and video guides. Current users can increase their knowledge of the product at their own pace, while new users will quickly master the facets of AgriWebb that are most relevant to them. On larger enterprises, the AgriWebb Academy helps to ensure that all your staff are using AgriWebb to its full potential.

Academy on the Mobile App

From the Menu tab, Support and press the AgriWebb Academy button

agriwebb academy button

Academy on the Web App

Click the Get Help button and select AgriWebb Academy from the list.

get help button


Online Chat

If you are unable to find the answer to your question in our Help Centre, make sure you reach out using the chat function either on the Mobile App or the Web App.

Our Farm Success team would love to help answer any questions that you might have.

Online Chat on the Mobile App

To open a new chat with our Farm Success team from the Mobile App, select the Menu tab. Select Support and press Contact Support.

contact support button

Online Chat on the Web App

From the Web App, simply click Get Help in the bottom left corner and select Contact Support.

get help button


Schedule a Call Back

We know you are busy, so we share our schedule in advance. You can request us to call you back at a time that suits you by simply selecting Schedule a Call Back from either the Mobile App or the Web App.

You can then schedule a time that works for you and someone from our Farm Success team will call you back at the requested time.

Schedule a call back on the Mobile App

To open a new chat with our Farm Success team from the Mobile App, select the Menu tab. Select Support and press Contact Support.

contact support button

Schedule a call back on the Web App

Click the Get Help button and select Schedule a Call Back from the list.

get help button

Got questions about our Mobile App?

Each page in our Mobile App features a '?' icon in the top right-hand corner and explains exactly what each page does and the features it includes. 

questions icon

Press this icon to bring up a useful explanation of each button’s function as well as some other useful tips and tricks!

mob map information screen

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