Making sure your devices are syncing is important. Syncing will reflect your data across all of your devices, your team's devices and ensure that your records are up-to-date and accurate.
AgriWebb will automatically attempt to sync your data to our cloud.
However, if you are working offline or just want to sync data straight after making changes, from the Home or Menu tab, press Sync Now.
If this does not resolve your issue, try out a manual sync.
AgriWebb syncs data automatically to the cloud, however you can manually sync the data by pressing the Manual Sync button.
From the Menu tab, press Synchronise Data.
If multiple farms have been loaded on this device you will have the option to manually sync all farms at once or just the current farm.
Sync time will depend upon your internet connection and the amount of changes being sent and received.
Note: The sync will continue even if you close the Manually Sync Data page. However, you must keep the Mobile App running, closing the app will pause the current sync.
Is your Mobile App up to date?
If Manual Sync is not working, check that you are running the most recent App version. Check for updates on the App Store or Google Play Store and update your app to the most recent version, if available.
Tips for Apple Devices
If you are using an Apple device to perform the Manual Sync, make sure you keep the app open and your phone doesn’t sleep during the sync.
To prevent your device from sleeping during the sync, you can turn the Auto-Lock on your phone off.
- From Settings, Open Display and Brightness
- Open Auto-Lock
- Set to Never
Now that Auto-Lock is off, run a Manual Sync again and keep your phone open.
Tips for Android Devices
AgriWebb will sync whenever the devices have connection to the internet. Ensure that you have Enabled background sync.
On the Mobile App, under the Menu tab, press Settings and select Enable background sync.
Still having trouble?
If the issue persists after updating the app, please contact our Farm Success team.